This is how to fix the broken shoulder button that lots of people are reporting out of the box.
<div><ul>
<li style="display: inline-block; vertical-align: top;"> [[File:R36H ProMax disassembly 1.jpg|thumb|none|400px|Remove the 4 back screws and gently disassemble the front and back shell (with a guitar pick or your fingernails). Then disconnect the battery connector.]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:R36H ProMax disassembly 2.jpg|thumb|none|400px|Closer look at the mainboard]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:R36H ProMax disassembly 3.jpg|thumb|none|400px||Closer look at the SoC and RAM chips]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:R36H ProMax disassembly 4.jpg|thumb|none|400px|Closer look at the mainboard number]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:R36H ProMax disassembly 5.jpg|thumb|none|400px|Time to remove the shoulder buttons]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_181825.jpg|thumb|none|400px|Remove the screw that is holding the support piece and the L1/R1 buttons]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_181837.jpg|thumb|none|400px|Closer look at the support piece with the L2/R2 membrane and the shoulder buttons]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_182002.jpg|thumb|none|400px|This button is working fine]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_182012.jpg|thumb|none|400px|Found the problem with the other button. It's stuck in its metal casing]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_184656.jpg|thumb|none|400px|Time for some precision repair with my professional tools aka random screwdriver. Wiggling a little and applying a little force freed it from its stuck position.]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_191633.jpg|thumb|none|400px|But I applied a little too much force and almost broke the button off, so I used some cardboard in the back and under the button for extra support.]] </li>
<li style="display: inline-block; vertical-align: top;"> [[File:IMG_20251201_192723.jpg|thumb|none|400px|Looking good. Don't mind the 2 little plastic pieces that magically appeared during this whole process. I don't even know where these broke off.]] </li>